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Effective date: [DATE] — placeholder legal copy, pending final review by ISI® Elite Training legal counsel.
We collect information you provide directly, such as your name, email, phone number, and billing details when you request a free session, join a waitlist, or purchase a membership. We also collect information automatically through cookies and similar technologies when you browse our site, including pages visited, device and browser type, and approximate location.
We use your information to schedule sessions and manage memberships through our booking provider, respond to inquiries, send updates about your home facility, process payments, and improve our website and services. We may also use aggregated, de-identified data for analytics and marketing performance reporting.
We share information with service providers who help us operate — including our booking and membership platform, payment processor, email/SMS provider, and analytics and advertising tools (such as Google Analytics, Google Tag Manager, Meta, and TikTok). These providers only receive the information needed to perform their function and are not permitted to use it for their own purposes.
Our site uses cookies and pixels to remember your preferences, measure site performance, and personalize marketing. You can control cookies through your browser settings; disabling them may limit some site features.
You can request access to, correction of, or deletion of your personal information at any time by contacting us using the details below. You may also unsubscribe from marketing emails or texts using the link or instructions included in those messages.
We retain personal information for as long as needed to provide our services and comply with legal obligations, and we use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
We may update this policy from time to time. Material changes will be reflected by an updated effective date at the top of this page.
Questions about this policy or your information can be sent to privacy@isielitetraining.com or directed to your home facility.